How to fix epic games store not launching games?

I’m trying to launch rocket league but i get these errors when i launch with terminal from Bottles:

fsync: up and running.
wine: RLIMIT_NICE is <= 20, unable to use setpriority safely
002c:fixme:winediag:LdrInitializeThunk Wine TkG (staging) 7.0 is a testing version containing experimental patches.
002c:fixme:winediag:LdrInitializeThunk Please don't report bugs about it on winehq.org and use https://github.com/Frogging-Family/wine-tkg-git/issues instead.
002c:err:wineboot:process_run_key Error running cmd L"C:\\windows\\system32\\winemenubuilder.exe -r" (2).
00d8:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
00ec:err:xrandr:xrandr14_get_adapters Failed to get adapters
00e4:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
00e4:fixme:imm:ImeSetActiveContext (0x8a0050, 1): stub
00e4:fixme:imm:ImmReleaseContext (0000000000010066, 00000000008A0050): stub
00ec:fixme:imm:ImeSetActiveContext (0x4803d0, 0): stub
00ec:fixme:imm:ImmReleaseContext (0000000000010020, 00000000004803D0): stub
012c:fixme:oleacc:find_class_data unhandled window class: L"Static"
012c:fixme:oleacc:find_class_data unhandled window class: L"Button"
012c:fixme:oleacc:find_class_data unhandled window class: L"Button"
012c:fixme:oleacc:find_class_data unhandled window class: L"Static"
012c:fixme:oleacc:find_class_data unhandled window class: L"#32770"
012c:fixme:oleacc:find_class_data unhandled window class: L"Button"
00d8:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFA, 00D2FEB0
012c:fixme:oleacc:find_class_data unhandled window class: L"Button"
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:nls:get_dummy_preferred_ui_language (0x8 00000000004EC3B4 0000000000000000 00000000004EC3B0) returning a dummy value (current locale)
00e4:fixme:nls:get_dummy_preferred_ui_language (0x8 00000000004EC3B4 0000000001F05E00 00000000004EC3B0) returning a dummy value (current locale)
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:thread:NtSetInformationThread Can't set other thread's platform description
00e4:fixme:process:GetProcessMitigationPolicy (FFFFFFFFFFFFFFFF, 4, 00000000004EC968, 4): stub
00e4:fixme:heap:RtlSetHeapInformation unimplemented HeapEnableTerminationOnCorruption
00e4:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 00006F24002A42F0, 16) stub
00e4:fixme:nls:RtlGetThreadPreferredUILanguages 00000038, 00000000004EC084, 0000000000000000 00000000004EC080
00e4:fixme:nls:get_dummy_preferred_ui_language (0x38 00000000004EC084 0000000000000000 00000000004EC080) returning a dummy value (current locale)
00e4:fixme:nls:RtlGetThreadPreferredUILanguages 00000038, 00000000004EC084, 00000000004EC060 00000000004EC080
00e4:fixme:nls:get_dummy_preferred_ui_language (0x38 00000000004EC084 00000000004EC060 00000000004EC080) returning a dummy value (current locale)

i’m using Flatseal to set access as per docs and i’ve tried so many ways to solve this but i couldn’t so help please, what i’ve tried:

  • all wine versions provided by Bottles with all config combinations
  • all wine versions not provided by Bottles with every possible combination
  • allowed Bottles full access through Flatseal

here’s my bottle config:

Arch: win64
Creation_Date: '2022-09-03 17:45:38.208997'
Custom_Path: false
DLL_Overrides: {}
DXVK: dxvk-1.10.3
Environment: Gaming
Environment_Variables: {}
External_Programs:
    859bf2f0-20d7-4822-8739-c45cdea2f9f5:
        arguments: -SkipBuildPatchPrereq
        dxvk: true
        dxvk_nvapi: false
        executable: EpicGamesLauncher.exe
        folder: ~/Bottles/windows-games/drive_c/Program Files (x86)/Epic
            Games/Launcher/Portal/Binaries/Win32
        fsr: false
        icon: com.usebottles.bottles-program
        id: 859bf2f0-20d7-4822-8739-c45cdea2f9f5
        name: Epic Games Store
        path: C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe
        pulseaudio_latency: true
        removed: null
        script: null
        virtual_desktop: false
        vkd3d: true
    f3c91039-82ab-4184-9e92-ca9cbae0b041:
        arguments: DRI_PRIME=1 __NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia
            PULSE_LATENCY_MSEC=60 DXVK_HUD=fps WINEFSYNC=1 VKD3D_CONFIG=upload_hvv
        dxvk: true
        dxvk_nvapi: false
        executable: C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe
        folder: ~/Bottles/windows-games/drive_c/Program Files (x86)/Epic
            Games/Launcher/Portal/Binaries/Win32
        fsr: false
        icon: com.usebottles.bottles-program
        id: f3c91039-82ab-4184-9e92-ca9cbae0b041
        name: rocketleague
        path: C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe
        pulseaudio_latency: true
        removed: null
        script: null
        virtual_desktop: false
        vkd3d: true
Installed_Dependencies:
- d3dx9
- msls31
- arial32
- times32
- courie32
- d3dcompiler_43
- d3dcompiler_47
- riched20
- andale32
- arialb32
- comic32
- georgi32
- impact32
- tahoma32
- trebuc32
- verdan32
- webdin32
- allfonts
- vcredist2015
- mono
- vcredist2012
- vcredist2010
- consolas
- d3dx11
- dmcompos
- dmloader
Language: sys
LatencyFleX: latencyflex-v0.1.0
Latest_Executables: []
NVAPI: dxvk-nvapi-v0.5.4
Name: windows-games
Parameters:
    custom_dpi: 96
    discrete_gpu: true
    dxvk: true
    dxvk_nvapi: false
    fixme_logs: true
    fsr: false
    fsr_level: 5
    fullscreen_capture: false
    gamemode: false
    gamescope: false
    gamescope_borderless: false
    gamescope_fps: 0
    gamescope_fps_no_focus: 0
    gamescope_fullscreen: true
    gamescope_game_height: 0
    gamescope_game_width: 0
    gamescope_scaling: false
    gamescope_window_height: 0
    gamescope_window_width: 0
    latencyflex: false
    mangohud: false
    mouse_warp: true
    obsvkc: false
    pulseaudio_latency: true
    renderer: gdi
    sandbox: false
    sync: fsync
    take_focus: false
    use_be_runtime: true
    use_eac_runtime: true
    use_runtime: false
    use_steam_runtime: false
    versioning_automatic: false
    versioning_compression: false
    versioning_exclusion_patterns: false
    virtual_desktop: false
    virtual_desktop_res: 1280x720
    vkbasalt: false
    vkd3d: true
    vmtouch: false
    vmtouch_cache_cwd: false
Path: windows-games
Runner: soda-7.0-3
Sandbox:
    share_net: true
    share_sound: true
State: 0
Uninstallers: {}
Update_Date: '2022-09-03 19:17:02.857794'
VKD3D: vkd3d-proton-2.6-1-5b73139
Versioning: false
Versioning_Exclusion_Patterns: []
Windows: win10
WorkingDir: ''

and my machine info:

OS: Artix Linux x86_64 
Host: Dell G15 5515 1.4.0 
Kernel: 5.19.4-artix1-1 
Uptime: 3 hours, 39 mins 
Packages: 1047 (pacman), 31 (flatpak) 
Shell: bash 5.1.16 
Resolution: 1920x1080 
DE: Cinnamon 5.4.11 
WM: Mutter 
WM Theme: Adwaita 
Theme: Adwaita-dark [GTK2/3] 
Icons: Apricity Icons [GTK2/3] 
Terminal: gnome-terminal 
CPU: AMD Ryzen 5 5600H with Radeon Graphics (12) @ 3.300GHz 
GPU: AMD ATI 05:00.0 Cezanne 
GPU: NVIDIA GeForce RTX 3050 Mobile 
Memory: 5097MiB / 7291MiB 

Hi.
2 questions:

  1. What runner did you use, and if it was Soda 7.0-3 can you please check Caffe 7.15?
  2. Have you tried using it with a different software? Like maybe Heroic Games Launcher (also flatpak)?

@zakapslowany thanks for replying.
i tried it with all known and unknown versions of wine, including cafe, soda, wine-ge, proton-ge with latest and 2nd to last versions, all didn’t work, or they flash a window for 2 seconds before going back to Bottles interface.

then i tried Heroic Game Launcher and it worked there with three of their versions, namely wine-ge, wine-lutris-wine, proton-ge. then i used those same wine versions that worked on Heroic in Bottles and it just flashes for 2 seconds again. not to mention i used Cafe and Soda wine versions in Heroic and it worked, so that’s weird lol.

i experiment with both AUR and Flatpak versions.

That’s certainly a weird rabbit hole that you have opened for me.
At first I thought it’s about the path since my other bottles didn’t use C:\ for programs, but then I used the EGS installer (which I assume you also used) and it did have the same path and still worked without problems (at least up to the point of downloading the launcher update and I currently can’t download too much). One thing that I noticed is that you have a way bigger bottle config info than me and it also made me check one of my other bottles for it and it magically added many of those params when I decided to rename a program in programs list that didn’t show in bottle.yml.

Also there’s a difference with the sync method - you use fsync and I esync, but I doubt it’s the reason.
Just in case for documentation here’s my bottle.yml from EGS install.

Arch: win64
Creation_Date: '2022-09-10 14:11:48.784211'
Custom_Path: false
DLL_Overrides: {}
DXVK: dxvk-1.10.3
Environment: Gaming
Environment_Variables: {}
External_Programs:
    a3b14540-dd3b-47b5-b365-5ac4808504de:
        arguments: -opengl -SkipBuildPatchPrereq
        executable: EpicGamesLauncher.exe
        id: a3b14540-dd3b-47b5-b365-5ac4808504de
        name: Epic Games Store
        path: C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe
Installed_Dependencies:
- d3dx9
- msls31
- arial32
- times32
- courie32
- d3dcompiler_43
- d3dcompiler_47
- riched20
- andale32
- arialb32
- comic32
- georgi32
- impact32
- tahoma32
- trebuc32
- verdan32
- webdin32
- allfonts
- vcredist2015
Language: sys
LatencyFleX: latencyflex-v0.1.0
Latest_Executables: []
NVAPI: dxvk-nvapi-v0.5.4
Name: wuingfyfu
Parameters:
    custom_dpi: 96
    discrete_gpu: true
    dxvk: true
    dxvk_nvapi: false
    fixme_logs: false
    fsr: false
    fsr_level: 5
    fullscreen_capture: false
    gamemode: false
    gamescope: false
    gamescope_borderless: false
    gamescope_fps: 0
    gamescope_fps_no_focus: 0
    gamescope_fullscreen: true
    gamescope_game_height: 0
    gamescope_game_width: 0
    gamescope_scaling: false
    gamescope_window_height: 0
    gamescope_window_width: 0
    latencyflex: false
    mangohud: false
    mouse_warp: true
    obsvkc: false
    pulseaudio_latency: true
    renderer: gl
    sandbox: false
    sync: esync
    take_focus: false
    use_be_runtime: true
    use_eac_runtime: true
    use_runtime: false
    use_steam_runtime: false
    versioning_automatic: false
    versioning_compression: false
    versioning_exclusion_patterns: false
    virtual_desktop: false
    virtual_desktop_res: 1280x720
    vkbasalt: false
    vkd3d: false
    vmtouch: false
    vmtouch_cache_cwd: false
Path: wuingfyfu
Runner: caffe-7.15
Sandbox:
    share_net: true
    share_sound: true
State: 0
Uninstallers: {}
Update_Date: '2022-09-10 14:15:51.637086'
VKD3D: vkd3d-proton-2.6-1-5b73139
Versioning: false
Versioning_Exclusion_Patterns: []
Windows: win10
WorkingDir: ''

tl;dr
In my opinion you should take it to Bottles Github. If it works with Heroic Launcher then it’s a very high chance that it’s a problem with Bottles and it should be looked into by devs. They don’t visit forum too often. If you can’t maybe someone else will report it. I’m sorry I can’t help more.

When I’ll be able to I’m going to reinstall Bottles and all the programs inside to make sure everything is alright there. Which is weird since I did a clean install when I upgraded to Mint 21.

1 Like

thanks for the effort buddy, I’ll try to reinstall everything again just to confirm and compare with your findings and I’ll post it at github issues as well.

1 Like

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