Alienware Command Center failed to install


I have a Dell G15 5530, with illuminated keyboard. Despite having the option to buy with linux (ubuntu) installed, Dell doesn’t support linux. So, Alienware Command Center cannot be installed, thus I cannot control the light from the keyboard.

I decided to try bottles to see if I could install Command Center, but all I got was a blank screen.
I oppened the debug mode and I got the following error:

flatpak run com.usebottles.bottles                                                                                                                         ✔ 
09:00:52 (INFO) Bottles Started! 
09:00:56 (INFO) Performing Bottles checks… 
09:00:56 (INFO) Dxvks found:
         - dxvk-2.3
09:00:56 (INFO) Vkd3ds found:
         - vkd3d-proton-2.10
09:00:56 (INFO) Nvapis found:
         - dxvk-nvapi-v0.6.4
09:00:56 (INFO) Latencyflexs found:
         - latencyflex-v0.1.1
09:00:56 (INFO) Runners found:
         - soda-7.0-9
         - sys-wine-8.0.2
09:00:56 (INFO) Bottles found:
         - Alienware Command Center
09:00:57 (INFO) Catalog installers loaded 
09:00:57 (INFO) Catalog dependencies loaded 
09:00:58 (INFO) Catalog components loaded 
09:01:08 (INFO) Launching an executable… 
09:01:09 (INFO) Using EasyAntiCheat runtime 
09:01:09 (INFO) Using BattlEye runtime 
002c:err:wineboot:process_run_key Error running cmd L"C:\\windows\\system32\\winemenubuilder.exe -r" (126).
DSM IPMI Intialization Failed
DSM IPMI Intialization Failed

I tried checking on the net, but couldn’t find anything that could help me. I’m not a heavy user, so most info is way beyond my knowledge.

So my questions is, can I install this program using bottles? If so, should I add any dependencies to bottles?

Thank you.

Hello, welcome to Bottles forum

This error means that some Dell firmware failed to start. Don’t know if it’s available for Linux. If the laptop is available to buy with Linux you should be able to contact them asking about it.

Well, they explicitly say that this feature doesn’t work on linux. But that is what I expected since they only provide .exe files.
But I’ll do as you say. I’ll give them a call, and ask if there’s anything I could do.

Thank you!

I don’t know if calling them will give any result. Their tech support probably has staff that doesn’t know about linux.
The best would be to contact them at their forums (if they have them) or ask some general linux or dell support groups on reddit. Maybe someone knows how to control the lights on your Dell.

Hello, sorry for the long delay.

I’ll try these options. If I find any solution, I’ll come back to share it here!

Thank you, again!